James Murphy is VP of Product at Hanzo, where he is responsible for defining the product vision, strategy, planning and execution. Jim’s fundamental goal is to delight customers by solving their business challenges and providing them with an outstanding experience. To ensure a customer-centric experience, Jim leverages the insights he’s gained from serving as Hanzo’s Director of Service Delivery and his over 19 years of experience working within litigation support, information technology, e-discovery and web archiving. Previous to Hanzo, Jim served as the Director of Professional Services/Operations Engineering with the Merrill Corporation and has held various roles in technical support, business information technology and solutions architecture.
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