Soft skills are the new economy’s most efficient path to hard business results. This truth was recently confirmed in the 2016 HOW Report—one of the most ambitious, long-term research projects in the fields of organizational effectiveness, behavior and leadership. Specifically, the report suggests that leaders who inspire principled behavior are best equipped to build resilience and deliver growth in today’s hyper-connected, increasingly transparent world. Here are eight takeaways from that research, which is based on comprehensive data gathered from more than 16,000 employees at for-profit, not-for-profit and governmental institutions in 17 countries.
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Michael Eichenwald is a senior leader at LRN. Mike works with organizations to measure the how of what they do: how colleagues behave and relate to each other, how they forge interdependencies, how they pursue their missions and objectives. Mike leverages a set of quantitative and analytic tools grounded in LRN’s Governance, Culture and Leadership Framework to help organizations chart the path to better performing, values-based cultures.
Mike spent the bulk of his career advising and working in large, complex corporations. This background provides a wealth of real world experience and perspective that he applies to help partners better understand “how things really work” in an organization.
Prior to joining LRN, Mike held a series of senior roles across strategy, operations, and business management at Bank of America. He also held strategy and operational roles in the capital markets division at Merrill Lynch. Earlier in his career, Mike was a management consultant with Booz Allen Hamilton.
Mike holds a Bachelor of Arts degree in Political Science from Yale University, and a Master’s in Public Policy from the John F. Kennedy School of Government at Harvard University.